Frequently Asked Questions

What are your hourly rates?

You can find all our rates and terms and conditions by clicking here.

Can your sitters come round to meet our family beforehand?

Yes, once you have booked your date, your babysitter can either pop round to meet you all a few days before or come earlier the day you are going out. You can arrange this direct with your sitter.

If you do arrange for your sitter to pop round for a quick visit before the date of your booking, there will be a charge for half an hour of their time (normally £6) which you can simply add to the date you need your sitter and pay all at once.

Do you have reviews or references? 

Yes, here are some of our recommendations. We personally reference check all our sitters but if you require more details, please do get in touch today.

How much experience do your babysitters have? 

All our babysitters have experience of caring for children. Some have worked in the childcare industry and others are parents or grandparents themselves. Some have spent their summer holidays working in children’s holiday clubs all over the world and others have been au pairs, childminders, nannies and teachers.

We always interview (face to face) and thoroughly check all references so we are reassured that all our babysitters have the childcare experience they have told us they have. We also closely monitor the bookings we send our sitters on and get feedback from parents plus all our sitters are insured.

Is there an age range of children you look after?

No. Our babysitters can look after young babies up to and including teenagers.

Do you have any babysitters with experience caring for children with special needs?

Yes, some of our sitters do have experience looking after children with special needs. Once we’ve had a chat with you, we will then match up your family with the babysitter most suited to your needs.

Do my children have to be in bed before the babysitter arrives?

No, your children don’t have to be in bed but our sitters do not do bathtime. If you can explain your usual routine to your babysitter with any special instructions, they will try and keep everything as normal as possible for your children.

We are on holiday in the area, do you provide holiday babysitters to babysit in our hotel or holiday home?

Yes, we do provide babysitters for families on holiday in Exeter and surrounding areas. Please get in touch today.

Do I have to book my babysitter for a minimum amount of time? 

Yes, we ask for a minimum of a 2 hour booking. Click here for rates and terms and conditions.

How much notice do we have to give if we need to cancel?

We require 12 hours notice and if you give less notice than this, then we do have a cancellation policy and fee. Bookings cancelled with less than 12 hours notice will be charged the minimum booking rate of 2 hours. This is paid direct to your babysitter. Full details in our terms and conditions.

I live outside Exeter – do you cover this area?

Yes, we can cover areas outside Exeter if we have sitters available to do this. There may be additional mileage fees if you live outside a 5 mile radius of Exeter Cathedral. (contact us for details).

How do we pay our babysitter?

Please pay your babysitter in cash or by immediate bank transfer by the end of the booking period at the very latest.

Do you provide Nannies and Childminders? 

We just provide babysitters in and around Exeter in Devon UK.  We do not provide nannies or childminders. Babysitting takes place in your own home, holiday home or hotel. Our babysitters do not provide a childminding service in their own homes.

Are your babysitters police checked (DBS/CRB)?

Yes, we have only selected experienced babysitters who already have a DBS certificate.

Do you provide babysitters for special events (e.g. weddings)?

Yes, we certainly can provide a babysitter in Exeter for your special event – please fill out our booking enquiry form.

How short notice can I book a babysitter?

Obviously the more notice you give us, the easier that makes it for us to find the right person to suit your family. We have filled same day bookings and will always try to find a sitter for you. We do however get booked up at busy times.

Can your babysitters look after my children during the day?

Yes, we can arrange occasional daytime babysitters for you in your own home. Please contact us via our booking enquiry form.

How late do your babysitters stay?

We can stay as late as you need us or into the early hours of the morning. Please discuss this with us when you book and see our rates page as there is an increase after midnight. We can also do overnight stays – prices on enquiry.